ResPAK
If you are looking for an easy to use and proven Restaurant Management System to Streamline Reservations, Increase Table Turnover, Improve Service to Patrons and provide a versatile Customer Relations Management, Direct Internet Bookings, Membership and Loyalty Rewards Program. ResPAK will assist you to achieve these aims.
ResPAK incorporates a user-friendly windows-based restaurant management system, with touch-screen options and EPOS/PMS interface capability:
ResPAK Restaurant Reservation Features:
- Display instant availability status including tables reserved, occupied, patron waiting, vacated, to be joined, reset, awaiting reset and tables not to be utilised
- Launch an integrated Internet customer-direct reservation service
- Accept reservations from any connected locations (e.g. concierge, room service)
- Access EPOS interface for real-time status including cheque opened, entrée/main course/dessert served, cheque printed/tendered and docket value
- Define reservation capacity limits, including maximum party size
- Utilise e-mail/SMS interface to deliver automatic customer reservation reminders and acknowledgements along with VIP-arrival staff alerts
- Manage customer waitlists with prompted confirmation processing
- Transfer reservations seamlessly to new dates, new areas, new times
- Offer optional password-protected override facilities to allow authorised staff to adapt pre-defined criteria according to changing circumstances "on the ground"
- Produce automated reservation lists and table plans
- Highlight special event dates and assign related reservation rules/restrictions
- Create your restaurant design with flexible graphic floor plans allowing different configurations for meal periods and days of the week
- Allocate tables to reservations automatically based on pre-defined priorities
- Service table-wait patrons by recording their time of arrival and estimated wait time
- Prompt staff regarding waiting patrons most suitable for the next vacant table
- Notify patrons that their table is ready by paging them where they are waiting
- Assign an optimised turnover time to be allocated to each table
- Monitor the length of time a table is occupied
- Offer a warning regarding tables approaching/exceeding assigned departure time
- Automate non-arrivals management and assign repeat non-arrival categorisation
- Assign waiters according to staff roster, patron time of arrival and preferences
- Manage table allocation for casual/walk-in patrons
- Enable kitchen access (view only) to monitor arrivals, special requests etc.
View On-line Demo.... Worldwide installations....
