If you are looking for an easy to use and proven Restaurant Management System to Streamline Reservations, Increase Table Turnover, Improve Service to Patrons and provide a versatile Customer Relations Management, Direct Internet Bookings, Membership and Loyalty Rewards Program. ResPAK will assist you to achieve these aims. 

ResPAK incorporates a user-friendly windows-based restaurant management system, with touch-screen options and EPOS/PMS interface capability:

ResPAK Restaurant Reservation Features:

• Display instant availability status including tables reserved, occupied, patron waiting, vacated, to be joined, reset, awaiting reset and tables not to be utilised
• Launch an integrated Internet customer-direct reservation service
• Accept reservations from any connected locations (e.g. concierge, room service)
• Access EPOS interface for real-time status including cheque opened, entrée/main course/dessert served, cheque printed/tendered and docket value
• Define reservation capacity limits, including maximum party size
• Utilise e-mail/SMS interface to deliver automatic customer reservation reminders and acknowledgements along with VIP-arrival staff alerts
• Manage customer waitlists with prompted confirmation processing
• Transfer reservations seamlessly to new dates, new areas, new times
• Offer optional password-protected override facilities to allow authorised staff to adapt pre-defined criteria according to changing circumstances "on the ground"
• Produce automated reservation lists and table plans
• Highlight special event dates and assign related reservation rules/restrictions
• Create your restaurant design with flexible graphic floor plans allowing different configurations for meal periods and days of the week
• Allocate tables to reservations automatically based on pre-defined priorities
• Service table-wait patrons by recording their time of arrival and estimated wait time
• Prompt staff regarding waiting patrons most suitable for the next vacant table
• Notify patrons that their table is ready by paging them where they are waiting
• Assign an optimised turnover time to be allocated to each table
• Monitor the length of time a table is occupied
• Offer a warning regarding tables approaching/exceeding assigned departure time
• Automate non-arrivals management and assign repeat non-arrival categorisation
• Assign waiters according to staff roster, patron time of arrival and preferences
• Manage table allocation for casual/walk-in patrons
• Enable kitchen access (view only) to monitor arrivals, special requests etc.

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