Customer Case Study

Haymarket

Haymarket is a multi-venue hospitality complex in the heart of Belfast city centre, bringing together bars, food, live music and sport, activity spaces, and private hire experiences under one destination.

Haymarket EPOS benefits

✓Integrated PaymentsConnected checkout
↓Lower Card FeesBetter cost control
↗Faster TransactionsQuicker customer service
◎Multi-Venue ReadyBuilt for varied spaces
↗Smoother ServiceBetter staff workflow

The Challenge

Haymarket brings bars, food, live entertainment, activities and private events together in one busy destination. Across that mix, payment costs and transaction speed directly affect margins and customer flow.

  • High-volume customer traffic
  • Several hospitality spaces and service styles
  • Pressure to keep queues moving
  • Card fees affecting operating costs

The Solution

RST EPOS provided an integrated payment and EPOS workflow designed to make checkout faster while giving the business tighter control over transaction costs.

  • EPOS and payments working together
  • Faster front-of-house transactions
  • A consistent payment experience
  • Support for a busy multi-space venue

The Results

Haymarket reports improvements on both sides of the payment equation: lower card and transaction fees alongside reduced transaction times.

  • Lower card and transaction fees
  • Shorter transaction times
  • Smoother customer checkout
  • Better protection for operating margins

Watch the Haymarket customer video

Watch the customer video

Key benefits

Built for Busy Hospitality Destinations

Faster Checkout

Shorter transaction times help service keep moving.

Lower Fees

Reduced card costs help protect operating margins.

Flexible Operations

A connected workflow supports different venue areas.

Better Experience

Smoother payments benefit staff and customers.

James Joyce from Haymarket

The impact

Faster payments with better cost control

For a multi-venue destination, even small improvements at checkout can add up across busy service periods. Haymarket’s experience shows how integrated EPOS and payments can improve transaction speed while reducing the fees attached to every sale.

James Joyce
Haymarket, Belfast

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