Office Users
Office Users are the people who sign in to Tapa Office. Each user has a name, email address, assigned office role, and an activity record showing when they were last seen and what system emails have been sent to them.
Office User Overview
This section gives you a quick overview of all current office users.
- Name: the user’s display name.
- Role: the assigned office role, such as ADMIN or MANAGER.
- Email: the sign-in email address.
Use the search box, filters, and deleted view to manage the list. Use Invite to add a new office user.
Edit tab
The Edit tab stores the core user details.
- Name: the office user’s name.
- Email: the email address used for sign-in and communication.
- Role: the office role assigned to that user.
- Last Seen: the last recorded activity time for the user.
- Active: whether the office user is currently active.
Use this tab when changing the user’s role or checking whether their account is still active.
Email History tab
The Email History tab shows system-generated emails sent to the office user, together with their delivery status.
- Subject: the email subject line.
- Status: the delivery or engagement status.
- Timestamp: when the event was recorded.
Examples of email statuses include:
- Processed into the sending system
- Delivered into the recipients mailbox
- Message was opened by the recipient
The Email History tab is useful for checking whether important office emails such as confirmations, reminders, or notifications were sent, delivered, and opened.
Audit tab
The Audit tab records changes made to the office user record so you can review who changed the account and when.
When to use office users
- Use office users for anyone who needs access to Tapa Office.
- Assign an office role to control what parts of the back office they can access.
- Review last seen activity to check whether a user is actively using the system.
- Use email history to troubleshoot account emails or notification issues.
FAQ
What is the difference between an office user and an office role?
An office user is the actual person account. An office role defines what that user can access in Tapa Office.
What does Last Seen mean?
It shows the latest recorded activity time for that office user in Tapa Office.
Can I see if an office email was opened?
Yes. The Email History tab can show statuses such as delivered and opened where that tracking information is available.
How do I add a new office user?
Use the Invite button from the Office Users list, then assign the correct office role.