POS OperationsPaymentsSplit Tender

Split Payment

Use a split payment when the customer wants to pay the same sale using more than one tender type, such as part cash and part card.

Cash then card

  1. Select Cash.
  2. Enter the cash amount received, or use a fast tender key.
  3. Press Pay with the cash amount shown.
  4. Select the credit card payment method for the remaining balance.
  5. Press Pay £ with the remaining amount shown beside it.
  6. The remaining amount is sent to the payment device (PED).
  7. The customer taps their card or enters their PIN on the PED.
  8. Once the card payment is approved, the sale completes on the POS.

Card then cash

  1. Select the credit card payment method.
  2. Enter the card amount if it is not the full sale total.
  3. Press Pay with the card amount shown.
  4. The card amount is sent to the payment device (PED).
  5. The customer taps their card or enters their PIN on the PED.
  6. Select Cash for the remaining balance.
  7. Enter the cash amount received, or use a fast tender key.
  8. Press Pay with the cash amount shown to complete the sale.

Over-tender and change

A split payment can make up an amount greater than the sale total. If the cash part is over-tendered, the extra cash is treated as change due.

Example: For a 24.00 sale, the customer could pay 10.00 by card and 20.00 cash. The sale is paid in full and the POS shows 6.00 change due from the cash payment.

Card amount: Use the exact intended card amount for the card part of the split payment.

FAQ

Can cash and card be taken in either order?

Yes. You can take the cash part first or the card part first, as long as the combined payments cover the sale total.

What happens if the customer gives too much cash?

Any cash over the remaining sale value is treated as change due.