Understanding the Audit Tab for Product Changes

The Audit tab provides a detailed history of product changes, including what changed, who changed it, and when. This supports accountability, training, and troubleshooting.

Key features of the Audit tab

• Type: shows the nature of the change, such as ADD, EDIT, or DELETE.
• User: shows the back office user who made the change.
• Time: shows the exact date and time of the update.

How to use the Audit tab

1. Navigate to the Audit tab within the product settings.
2. Review the chronological list of product changes.
3. Click the Details icon beside a change to see more information.

The detail view can show the Property, Old Value, and New Value for that change.

Filtering and sorting

• Use the Clear button to reset filters.
• Click column headers to sort by Type, User, or Time.

Best practices

• Use the audit history for accountability and change tracking.
• Use it during training to show how products have been updated over time.
• Review permissions if unauthorised or unusual changes appear.

Troubleshooting with the Audit tab

• Unexpected Product Data: check when and how the value changed.
• Restoring Values: you cannot undo directly from Audit, but you can manually restore the old value using the logged history.
• Suspicious Edits: review the user history for each change.