Guestline Rezlynx hotel posting setup
Use this guide when setting up Tapa to post transactions to Guestline Rezlynx.
Tapa
Create a hotel tender with type Guestline Rezlynx.
Guestline support will provide the necessary credentials. They map as follows:
- Merchant ID: Site ID
- Endpoint: Normally
https://pmsws.eu.guestline.net/RLXSoapRouter/rlxsoap.asmx - Port: 443
- Username: As provided
- Password: As provided
Rezlynx
Analysis and payment codes must be created in Rezlynx to match references in Tapa.
These reference codes from Tapa must match Rezlynx codes in all cases, otherwise not all transactions will be posted.
Tapa will also record missing codes in the log output.
Analysis codes
Analysis codes for transaction items sent to Rezlynx will be derived from the location and department reference codes in Tapa using the format {location.cust_ref}_{department.cust_ref}.
For example this could result in BAR_STARTERS, BAR_MAINS, REST_STARTERS or REST_MAINS.
Remember: every department must exist in Rezlynx for each Tapa location that can use it. If you have STARTERS, MAINS and DESSERTS across two Tapa locations, you will need a matching analysis code for each location and department combination.
Any service charge, if configured, will be sent to Rezlynx in the format {location.cust_ref}_CHARGE, for example BAR_CHARGE or REST_CHARGE.
Payment type codes
Payment type codes for transaction payments will be derived from the tender cust_ref in Tapa as-is.
All tender references in Tapa must match a payment type code in Rezlynx because all transactions are posted to Rezlynx as part of full posting, regardless of whether the sale is a post-to-room or not.
Troubleshooting
Query the Tapa logs for hotel to investigate any issues.
FAQ
What if Rezlynx postings are missing some transaction lines?
Check that every required analysis code and payment type code exists in Rezlynx and matches the references sent from Tapa. Missing codes are also recorded in the Tapa log output.
Where should I look first if the integration is not posting?
Start by querying the Tapa logs for hotel and confirm the Guestline credentials, endpoint and mappings are correct.