Coming soon: Our new Support Centre with step-by-step guides and videos. In the meantime, browse these topics or contact support.

RST EPOS support

Help and support, without the runaround.

Browse the most common setup, troubleshooting and integration topics. If you need a hand, our team is still available while the full Support Centre is being built.

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Help topics

Each topic has its own direct link so your team can jump straight back to the right section when needed.

4 topics
  • 01 Till workflows 34 articles

    POS

    POS Operations, shift workflows, sales, refunds, table service, and daily till use.

  • 02 Admin and setup 54 articles

    Back Office

    Getting Started, Database Maintenance, KDS, Online Ordering, Customers & Vouchers, reservations, PMS, and permissions.

  • 03 Terminals and TapaPay 6 articles

    Payments

    Payments & Terminals, TapaPay onboarding, payment links, balance accounts, payouts, and terminal setup.

  • 04 Devices and connectivity 6 articles

    Troubleshooting

    Hardware & Networking, printers, scanners, cash drawers, connectivity, and offline mode.

Direct links to common guides for POS, Back Office, online ordering, and hardware setup.