POS Support Settings

Use Support settings for remote assistance details, controlled application exit, performance timing logs, and live log viewing when investigating this device.

Application controls

Exit App closes the application on this device. Use it when support asks you to restart or close the POS application safely.

Diagnostics

  • Performance timing logs emits performance timing entries to the app log for transaction and rendering investigations.
  • Live log tail screen opens a live log viewer on its own screen.

Enable diagnostic logging only while investigating an issue. Turn it off again after support has collected the information needed.