TapaGo Waiter handheld POS for tableside ordering and payments

TapaGo Waiter App

Take orders and payments right at the table with TapaGo Waiter — the handheld POS built for speed, accuracy and better customer service.

Orders send instantly to the kitchen, payments are taken on the spot, and every sale syncs automatically with TapaPOS and Tapa Office. Designed for busy bars and restaurants where service speed matters.

Waiter using TapaGo handheld to take a table order

Take Orders & Payments at the Table

TapaGo Waiter lets your staff take orders, send them straight to the kitchen, and accept payments — all from a single handheld device. It’s fast, intuitive, and fully integrated with TapaPOS and Tapa Office.

  • Orders print instantly to kitchen screens or dockets
  • Accepts card, contactless, Apple Pay & Google Pay
  • Updates table status live across all POS terminals
  • Simple touchscreen interface — no training needed

Save Time and Cut Staff Costs

With TapaGo Waiter, there’s no more back-and-forth between tables and tills. Staff stay on the floor, serving more customers and improving turnaround times — helping you run smoother service with fewer people.

  • Reduce service time by up to 40%
  • Serve more tables with fewer staff
  • Instantly split bills or take partial payments
  • Fewer order errors and missed items
Restaurant staff using TapaGo Waiter during service Handheld POS showing table layout and orders
TapaGo daily sales reports synced to Tapa Office

Automatic Reconciliation in Tapa Office

Every transaction is automatically matched with its sale in Tapa Office — saving time, reducing errors, and making end-of-day reports effortless.

  • Real-time data sync with Tapa Office
  • Daily and monthly summaries
  • Faster balancing and reporting
  • No manual entry or spreadsheets

Fast, Secure and Reliable

All TapaPay Integrated devices are PCI DSS compliant and encrypted end-to-end. You can trust every payment to be fast, secure and traceable.

  • End-to-end encrypted transactions
  • Fast authorisations and settlements
  • Works with Apple Pay and Google Pay
  • Supported by RST EPOS technical team
Secure encrypted payment on TapaGo handheld POS pay at table

Why Choose TapaGo Waiter App

TapaGo Waiter transforms how your team takes orders, processes payments and manages tables. Faster service, fewer errors, lower costs — all fully integrated with TapaPOS and Tapa Office.

Tableside ordering icon

Tableside Ordering

Take orders directly at the table and send them instantly to the kitchen — no running back and forth to the till.

Pay at table icon

Pay at the Table

Accept card, contactless, Apple Pay and Google Pay right beside your guests — fast, secure and convenient.

Speed of service icon

Serve Faster

Cut waiting times and increase table turns — staff spend more time with customers and less time walking between stations.

Error reduction icon

Fewer Mistakes

Accurate, typed orders eliminate handwriting errors and missing items — what’s sent is exactly what’s cooked.

Staff efficiency icon

Reduce Staff Costs

Operate more efficiently with fewer staff. Each server can manage more tables thanks to streamlined ordering and payments.

Even bill splitting icon

Even Bill Splitting

Split bills evenly by cover with a single tap — take individual or group payments quickly and keep service flowing smoothly.

Guest experience icon

Better Guest Experience

Faster orders, accurate bills and instant payments mean happier customers — boosting repeat visits and staff tips.

Integration icon

Fully Integrated

Every order, payment and table update syncs automatically with TapaPOS and Tapa Office for real-time visibility and reports.

Performance insights icon

Performance Insights

View live sales data, service speed and staff performance in Tapa Office to optimise training, rotas and profitability.

Find out how we can
save you money

We can create custom pricing packages for businesses. Get in touch so we can make your rate work for you.

Get a Detailed Quote

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Visa: 60% Mastercard: 40%

Debit: 75% Credit: 25%

Consumer: 90% Business: 10%

FAQs — TapaGo Waiter App

What is the TapaGo Waiter App?

TapaGo Waiter is a handheld ordering and payment app that lets your staff take orders, send them instantly to the kitchen, and process payments at the table. It’s built for fast, accurate service in busy restaurants, cafés and bars.

How does TapaGo Waiter integrate with TapaPOS?

All orders taken on a TapaGo Waiter device are shared live with your TapaPOS terminals. Orders print or display on kitchen screens automatically, and every table update and payment syncs seamlessly across your system.

Can I take other types of payments besides cards?

Yes. In addition to chip & PIN, contactless, Apple Pay and Google Pay via TapaPay, you can also record cash payments, accept GiveaVoucher redemptions, and process room charges through hotel PMS integration where available.

Does it work over Wi-Fi?

Yes. TapaGo Waiter connects securely over your venue’s Wi-Fi network — no SIM card or 4G data is required. Orders, payments and table updates sync in real time as long as Wi-Fi is available.

Can bills be split?

Yes. Bills can be split evenly between guests with a single tap, allowing staff to take partial or full payments quickly and accurately.

How does it help reduce staff costs?

Servers can manage more tables because they never need to return to the till. Orders and payments happen at the table, reducing walk time and allowing you to serve more guests with fewer staff.

Are orders sent to the kitchen automatically?

Yes. Once entered, orders are instantly routed to the correct kitchen printer or KDS screen. This reduces communication errors and keeps your service flow running smoothly.

Can I view reports and performance data?

Absolutely. All TapaGo Waiter activity syncs to Tapa Office, where you can view live sales data, service times, and staff performance across all handhelds and terminals.

Is TapaGo Waiter secure?

Yes. Payments are handled through TapaPay with full PCI DSS compliance and end-to-end encryption. All data is transmitted securely between your devices and Tapa Office.

What support does RST EPOS provide?

Our team provides setup, staff training and remote technical support for all TapaGo Waiter installations. Assistance is available by phone, email or remote session when needed.