Cookie Policy
Last updated:
You can change your choices at any time using the “Cookie preferences” link in our footer or the button above. Until you make a choice, non-essential cookies are disabled.
What are cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, keep them secure, remember your preferences, and understand how a site is used. We also use related technologies such as local storage and pixels; we refer to all of these collectively as “cookies”.
How we use cookies
We use cookies in the following categories. Necessary cookies are always on; all others are used only if you give consent via our banner or settings.
- Necessary – required for core site functions like page navigation, security, and network management.
- Analytics – help us understand site usage (e.g. page views, events) so we can improve performance and content.
- Advertising – enable ad storage and measurement, including remarketing and conversion tracking.
- Personalisation – allow us or our partners to show more relevant content or ads based on your activity.
Your consent & control
On your first visit we set all non-essential categories to “off”. If you choose Accept all, we’ll enable analytics, advertising and personalisation cookies. If you choose Reject all, we’ll keep only necessary cookies. You can revisit your choices at any time.
We implement Google Consent Mode v2, which respects your selections by signalling your status for analytics and ads storage, ad user data and personalisation. Some services may operate in a restricted mode until consent is granted.
Cookies we set (and typical lifetimes)
Necessary (always on)
| Name | Purpose | Provider | Expires |
|---|---|---|---|
| consent:v2 (localStorage) | Stores your cookie preferences and when they were updated. | RSTEPOS | Until cleared |
| __cf_bm / cf_chl_* (if present) | Traffic management / bot protection. | Cloudflare | 30 minutes (typical) |
Analytics (only if enabled)
| Name | Purpose | Provider | Expires |
|---|---|---|---|
| _ga | Distinguishes users for Google Analytics. | 2 years | |
| _ga_<container-id> | Persists session state for GA4. | 2 years | |
| _gid | Distinguishes users (short-lived). | 24 hours |
Advertising (only if enabled)
| Name | Purpose | Provider | Expires |
|---|---|---|---|
| _gcl_au | Stores and tracks conversions. | Google Ads | 3 months |
| IDE / ANID (via ads) | Ad delivery and reporting. | 13 months (region-dependent) |
Forms & lead capture (only if embedded/used)
| Name | Purpose | Provider | Expires |
|---|---|---|---|
| hubspotutk | Tracks visitor identity for form submissions. | HubSpot | 6 months |
| __hssc | Session tracking. | HubSpot | 30 minutes |
| __hssrc | Determines if visitor restarted browser (session). | HubSpot | Session |
| __hstc | Main tracking cookie for HubSpot. | HubSpot | 6 months |
Note: Exact names and lifetimes may change as vendors update their services. Third-party embeds (e.g. YouTube “nocookie” or Vimeo) may set additional cookies only if you interact with the content.
Legal basis & transfers
For the UK and EEA, we use necessary cookies under our legitimate interests to operate the site. For analytics, advertising and personalisation we rely on your consent, which you can withdraw at any time via the controls above. Data may be processed by providers in the UK, EU, or outside the EEA under appropriate safeguards such as Standard Contractual Clauses.
Managing cookies in your browser
You can also block or delete cookies using your browser settings. Doing so may affect site functionality. Helpful guides are available from AboutCookies.org and via your browser’s help pages.
Contact us
If you have questions about this Cookie Policy, please contact us at [email protected].