Website Terms of Use
Last updated:
These terms set out the rules for using the website located at rstepos.com (the “Site”) and for making payments using our secure payment links.
Who we are
The Site is operated by RST EPOS (“we”, “us”, “our”), a provider of EPOS software, payment services, hardware, and related support services to hospitality and retail businesses.
Products and services
We provide electronic point of sale (EPOS) software, payment services, hardware, cloud back-office tools, reporting, onboarding, installation, training, and ongoing support services.
Services may be provided on a one-off basis or as part of a recurring subscription or service agreement.
Payments and Pay by Link
Payments may be taken as one-off charges or recurring charges, depending on your agreement with us.
We may request payment using secure payment links. These links take you to a hosted payment page where you can pay using your preferred payment method. Payment pages work across desktop and mobile devices.
Where agreed, your payment details may be securely tokenised to allow future charges such as subscriptions, outstanding balances, or failed payment retries. We do not store card numbers or sensitive authentication data.
Third parties
Payments are processed by authorised third-party payment service providers. These providers handle payment data securely and in accordance with applicable regulations.
Other third parties may be involved in delivering our services, such as hosting providers, analytics services, or customer support tools.
Legal entity responsible for payments
The legal entity responsible for payment processing is:
RST EPOS
McLean Rd
Eglinton
Derry/Londonderry
Northern Ireland
BT47 3XX
Delivery of services
Digital services such as software access, licences, and cloud services are typically provided electronically after onboarding or account setup.
Hardware delivery timelines, where applicable, will be communicated at the time of order. Services are primarily provided within the United Kingdom and Ireland.
Refunds and cancellations
Refund and cancellation rights depend on the product or service purchased and are set out in your service or subscription agreement.
- You may cancel services in accordance with your contract terms.
- Refund eligibility will be assessed based on the service provided.
- To request a cancellation or refund, please contact us using the details below.
Approved refunds are processed back to the original payment method.
Governing law and jurisdiction
These terms are governed by the laws of Northern Ireland. The courts of Northern Ireland will have exclusive jurisdiction.
Contact us
Legal entity: RST EPOS
Email: [email protected]
Phone: +44 (0)28 7181 3300
Postal address:
RST EPOS, McLean Rd, Eglinton,
Derry/Londonderry, Northern Ireland, BT47 3XX